Our Commitment to Privacy

Your privacy is important to us here at Starfish Africa, Inc. (“STARFISH AFRICA”). To protect your privacy, we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used.

Collection and Use of Personal Information

We may ask you for contact information (such as your name, email and address) and demographic information (such as your zip code or age). We also collect demographic and profile data at our site and in our databases. We use this data to tailor your experience at STARFISH AFRICA and develop and distribute content that we think you might be interested in.

When you request information, order a product or service, register using one of our forms, or contact us offline, we may need your specific information in order to process your registration/request and reply to your needs promptly.

In general, we use identifiable information to complete a transaction, as indicated below. To learn more about our encryption policies, please review the section on “Protecting Personal Information.”

Information Collected from our Web Site

a. Credit Card Security

STARFISH AFRICA is grateful for the donations we receive that help us to continue our valuable work. It is important to us that the information you give to us when making an online donation remains secure. Your credit card information is therefore secured by a reputable security company. The information is used only for that particular transaction and is not stored.

Note: To ensure your payment information is secure we use the Paypal(tm) Payment Solutions Gateway. The Paypal(tm) Payment Solutions Gateway processes your credit card information securely in real time using the latest available encryption technology. This means your payment information cannot be read as it travels over the Internet to your credit issuing institution. Paypal(tm) Payment Solutions is accredited by all financial institutions in North America. Look for the unbroken key or lock symbol on the bottom of the payment information page to ensure you are submitting your payment information on a secure form.

b. Domain Name

STARFISH AFRICA’s Web server automatically recognizes, but does not collect or use, your domain name (IP address). STARFISH AFRICA anonymously tracks your visit in order to compile statistical information about the use of our Web site. We do not collect individual information about you or your use of this site. We monitor customer traffic patterns and site usage to help us develop the design and layout of the STARFISH AFRICA Web site. We may also use the information we collect to occasionally notify you about important changes to the Web sites, new services or features offered by the STARFISH AFRICA, and special offers and information we think you will find valuable. If you would rather not receive this information, please contact us through one of the channels identified in the choice/opt-out section.

Cookie Use: A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. Some Web sites use cookies to collect detailed personal user information. We do not use cookies to secretly collect any personal information from your computer. You can set your browser so that it does not accept cookies but please note that doing so may interfere with your ability to use our site.

c. E-mail Addresses

Our Web site does not automatically recognize your e-mail address. We collect the e-mail addresses of those who communicate with us by e-mail and we ask for your e-mail address on our “Donate” page. If you communicate with us by e-mail, or give us your e-mail address, we will send you monthly e-mail updates. If you do not want to receive monthly e-mail updates, deselect the box following the sections where you have given us your e-mail address, e-mail or write to us at the above addresses, or follow the instructions at the bottom of any e-mail update you may receive. STARFISH AFRICA does not send unsolicited commercial email to individuals with whom they do not have consent/permission or a pre-existing or current business relationship. STARFISH AFRICA provides all email recipients with a clear, easy and effective method to unsubscribe to any and all online communications.


We use e-mail links to allow you to contact us directly with questions or comments. This information is used to respond directly to your questions or comments. We may also use your comments to improve our site and programs. We may file the e-mails you send to follow up on your comments.

e. Links to Other Sites

Our site includes links to other Web sites whose privacy policies we don't control. We will not pass your information along to the linked site; however, we cannot protect the information you provide to that site. Once you leave our servers (you can check where you are by looking at the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information. STARFISH AFRICA is not responsible for the privacy practices or the content of such Web sites.

Protecting Personal Information

The staff of STARFISH AFRICA retains your information only as long as necessary for the purposes described in the STARFISH AFRICA Privacy Statement. Subject to other legal requirements to retain information, this means that STARFISH AFRICA retains personal information only as long as our relationship with you is being maintained and cultivated or if necessary for statistical purposes. Information is retained in secure databases and filing cabinets.

STARFISH AFRICA is committed to protecting the security of your information in whatever formats it is held. STARFISH AFRICA's employees, authorized volunteers and agents with access to personal information are required to respect the confidentiality of that information and implementing methods of protection that include:

• physical measures such as locked filing cabinets;

• organizational measures such as limiting access on a "need to know" basis;

• technological measures such as passwords, encryption and audits.

STARFISH AFRICA Policies Regarding Disclosure of Personal Information

STARFISH AFRICA, like many other non-profit organizations, occasionally makes available only our contributor names and postal addresses to companies, predominantly other non-profit organizations. The companies with which your name may be shared are carefully screened. Names/addresses are provided on a one-time basis; therefore, these companies will not have continued access to your name and address unless you respond to them directly, which you are free to do or not to do. You can request that we do not share your information by emailing us at privacy@starfishafrica.org. (If you use more than one email address, postal address or telephone number, please identify each one.) STARFISH AFRICA may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personal identifying information.

Our Commitment to Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we adhere to the 1998 Children's Online Privacy Protection Act (COPPA). (For more information, visit the Federal Trade Commission's COPPA site at http://www.ftc.gov/bcp/conline/edcams/kidzprivacy/adults.htm)

How to Correct or Update Information

Here are the options for changing and modifying information previously provided.

Email privacy@starfishafrica.org or send a letter to:

Starfish Africa, Inc.
58 Palmer Drive
Moorestown, NJ 08057

Tell us what you think

STARFISH AFRICA welcomes your questions and comments about this privacy statement, about the practices of the STARFISH AFRICA, and about your dealings with this Web site. Please send email to privacy@starfishafrica.org, or write to:

Starfish Africa, Inc.
58 Palmer Drive
Moorestown, NJ 08057 Starfish Africa Privacy Policy (As adopted January 1, 2007)